great experience, very professional
As a person who does not frequent spas I was pretty confused about what to expect. I can gladly say everyone at Alta makes you feel so comfortable and at ease. They cater to your every need and will communicate as much or little as you like to customize your experience. I feel like a whole new person. Definitely recommend.
- Elizabeth .
Awura-Abena was wonderful and friendly, and the spa is beautiful and unique.
- F .
Service is really professional and quick! The lady is very nice and distracting me with chat when doing sugaring, so it was less painful that I expected. The price is a little bit higher than the other store I found online. But I think it is totally worthy. highly recommended!
- Poppy .
High quality service and easy
Easy going and quick. One of the best waxes I've had! Will definitely come back again!
- Tasha .
I am very please with my color and cut. I have also been receiving lots of complements on my 'do' ! Pleasant setting, convenient location. Excellent all around!
- Deb .
Great Service and Atmosphere
Today was my first time at Alta Spa. I had a pedicure and it was Amazing.
- Rick .
AH - wonderful services!
- A H
Lovely experience at Alta Spa. Service was wonderful. Awura is a very kind person and easy to talk to. Would definitely return again.
- J S
Nice Cut, Great Atmosphere
First time going to Alta Spa. I haven't found a place I like getting my haircut since moving back to Ithaca two years ago, but I think I have now. The shop is pretty, calming and charming. Awura-Abena is a very friendly and warm person, but she didn't push the conversation, which is good for me since I'm quiet. I got a really thorough, nice cut. I have shortish straight hair. I'm in my early 30s, and I think the cut is a nice blend of being professional, but not too old or boring looking. I will definitely go back to her for my next one, and would happily recommend her to anyone else.
- SooYoung .
High quality waxing service. Freindly and professional
The facility was easy to find and there is a parking spot next to the building. The waxing services and eyebrow dying were exceptional and fully met my expectations. The only improvement may be to close in the room completely so you don't hear patrons coming in through the front door.
- Judy C
Great atmosphere, awura abena, the owner is a peach and so easy to talk to ..I felt at home as soon as I walked in. I got eyelash extensions and couldn't be happier. They look great and received many compliments.. she got me in for an appointment within 3 days. I have only been there once so far, but would feel super confident to get any service done.. I wouldn't hesitate at all, because it's quite obvious that awura knows her stuff.... you won't be disappointed
- lori .
I always have an amazing experience at Alta Spa!
I really love their sugar waxing. The sugar is much less harsh than regular wax and doesn't irritate my sensitive skin.
They also give the best eyelash extensions in the world! I love getting my lashes done at Alta. People always tell me how pretty my lashes are.
- Virginia .
High quality service
Alta spa was amazing. They were so attentive to details and following up on the services they provided. The lash extensions were amazing!
- Taryn .
My eyebrows looked so good after getting sugar waxed! It was painless and the wax has lasted a while now. I would definitely recommend.
- Michelle .
High quality service, profressional and friendly
Went in to do my eyebrows and couldn't be happier. Great friendly environment and very sanitary. Painless experience and great results. Highly recommend.
- Maya .
Excellent quick service, Awura-Abena is the best
Awura-Abena is absolutely the best. She gave me a same-day appointment for a texturizer. She took her time, making sure I was comfortable. My hair feels great!
- Sam .
I was impressed with the knowledge and genuine customer service. I had a wonderful experience. Everything was positive, from the moment I had walked in the door to the moment I left I felt very happy and welcomed. I went for dreadlocks and enjoyed the conversation and atmosphere. Thank you for providing such quality work and service.
- Tina .
Very efficient and great results for my dreads
- Gabriella .
I was so nervous to come there at first because I hate change .when I walked in I felt at home . I can't wait to try other services. Thank you.
- Michelle .
Very Professional Experience!!!
I went for my first sugaring treatment and it was a very pleasant and professional experience. The procedure was explained to me both how it would be done and the difference between sugaring and waxing. I was very pleased with my appointment and would highly recommend people to visit Alta Spa!
- Rick .
Terrific service in a warm and friendly environment
I have never liked leg waxing because I have sensitive skin - but my experience at Alta Spa in downtown Ithaca was terrific. Try the "sugaring" - it is a great alternative to wax, and leaves your skin incredibly smooth. The environment at Alta is cozy and comfortable, and the owner is both warm and professional. I've been back twice and will definitely go again.
- Karen .
I went to Alta Spa for dreadlocks. I was hesitant at first because this hairstyle is a commitment and I wasn't sure that it would even look good on me. But as soon as it was done I was in love! Even rows with small identical locks looks very professional and clean. I get compliments all of the time! My brother also came here for locks several years ago and his still look great. I am so happy that I decided to just go for it and wish that I had done so sooner! Awara is very pleasant and precise with her work. Definitely recommend!
- Rosemary .
My first time getting eyelash extensions. The experience and results were fantastic!
- Virginia .
Love Alta Spa! My first time there but if won't be my last! Very professional and such a cute place!!
- Christine .
Had a SUPER GREAT massage done by Spring, she gave me the best massage I ever had, I WILL BE BACK
Had a SUPER GREAT massage done by Spring, she gave me the best massage I ever had, I WILL BE BACK
- Lynn .
I've been coming to alta spa a few times a year for a hair cut and am very satisfied with what I get. The owner is very friendly and almost always available whenever I call for same-day appointments. Would highly recommend!
- Ben .
Great Service - Good Price
Needed and pedicure badly. Tried other places around town. Hard to get appointments. Here it was a breeze. Not big, not fancy, but great service, very capable person. I had happy feet and hands when I left.
I would highly recommend.
- Dennis .
You may have to wait a few minutes before you sit in the chair. It will definety take longer than the time you were told it would take. But at the end of the day you look great and had great conversation .
- Pat C
very nice experience, my first pedicure ever. friendly and competent service.
- David .
Men's Facial - Whiteheads
I have to say that this was the best facial i've ever had! Prior to today, I typically experienced painful and scarring facials when trying to remove whiteheads. Not only was she quick with her appointment, but I left the spa with absolutely no swollen marks on my face. Would definitely return again.
- Samuel .
Amazing, Go Here
If you are looking for a great waxing place in Ithaca. You've found your place! Having lived in several cities as a young adult, I'm always on the hunt when I've moved. Been to about four or five places previously, somewhere else here in Ithaca too. Alta is the best. This spa has sugaring and it's fantastic! My skin has never felt softer or smoother! AND, I've found that I am hair free for a much longer time. Although a little more expensive then some other locations here in Ithaca, the sugaring is worth it! I'll pay the little extra for way softer skin, and better service.
- J W
I had eyelash extensions and can't express how exceptional the service was. The owner is an absolute sweetheart and her work is nothing short of perfection. She is just lovely and so friendly; most important her work is meticulous and the environment is clean and relaxing. I will definitely go back again and again. I highly recommend Alta for this service and will also try some other services in the future.
- Carol .
Relaxing, comfortable and very professional
I currently only use Alta Spa for my Brazilian wax. After having a wax with Sugar wax I will not use anything else. Awura-Abena uses Top-Quality Sugar wax. Sugar waxing is quick and provides great results. Hair growth is slow and hair is much finer. Usually takes 4 weeks before hair is noticeable again. I have never had any red bumps with the sugar wax and have no ingrown hairs. Other waxes make me prone to ingrown hairs. After Awura-Abena uses the sugar wax she follows up and gets any hairs that the wax didn't get. Other spas don't always do this and I find it inconvenient when I have to.
During this process Awura-Abena provides enjoyable conversation. She makes you feel relaxed and positioning is comfortable. There are no downward dog positions during this waxing.
I love how quick and efficient my appointments are.
- Tayra .
Very professional and instantly made me feel at ease! Would definitely come back again.
- V D
High quality service
It was the first time I got a service done at Alta Spa but it was wonderful. The lady was very friendly and did a great job. The room was clean and the service was on point.
- Christina F
Friendly, Extremely Well run
If you're looking to get your eyebrows done extremely well, then look no further.
- Elliot .
My very first pedicure, excellent job very relaxing.
Thank you very much.
- Mike .
Love my haircut! She took her time, listened to what I wanted and nailed the image I had in my head, if not made it even better! Extremely nice, home like atmosphere. Will be back!! Thank you :)
- Samantha .
Service has always been quick, reliable, and consistent. Would definitely return again for another appointment.
- Kamil .
I went to Alta Spa for a brazilian bikini wax. Being new to the area, I was nervous to try out a new spot.
The experience we virtually pain free and fast! In past experiences at other salons, I assumed it was normal to get very red and bumpy after a bikini wax.
Since going to Alta Spa, I've learned that it doesn't have to be that way! My skin is soft and not irritated. Alta Spa is the only place I plan to go from now on!
- Laura K
Warm and welcoming!
Awra Abena is the most warm and welcoming hostess. When you enter her shop, she makes you feel like you've entered her home. She is so interesting to talk with and I was very pleased with the two services I had...pedi and eyebrow waxing. She was thorough and professional and anything but cold or clinical like some spas can feel. If you want to have a true, warm and fuzzy "Ithacan" spa experience, please go to Alta spa...you'll be so happy you did!
- Terri .
Great First Experience with Alta Spa
I was looking into getting Brazilian sugar waxing done instead of regular waxing, and after much Google Searching I found Alta Spa! I was initially hesitant about going there as I didn't know anyone else who had patronized Awura-Abena's business.
When I first got to the boutique, I was greeted promptly and warmly by Awura, who led me to the treatment area. The boutique itself isn't very big, but its quaint vibes and eclectic selection of products on sale made the place feel cosy and welcoming. The treatment area itself is standard, but extremely comfortable. Privacy is well-maintained (I was the only person there, as Awura sees only one client at a time).
Awura was extremely professional and attentive during the service, making sure that everything was clean, new, sanitary (gloves, chair, the sugar paste) and that the procedure itself was well-done. It's always awkward exposing your nether regions to a complete stranger for the first time, but Awura made efforts to make me feel comfortable and I appreciate that. I am extremely pleased to say that although there was some pain during the sugar waxing (as is expected, don't let anyone tell you otherwise!), the pain definitely dissipated FASTER than regular waxing, and I left Alta Spa with absolutely no discomfort at all (area did not feel like it was raw/chafing for the rest of the day).
Overall great place, reasonable prices, and I will definitely be back!
- Nicole .
Best skin treatment in town!
Microderms/Facials are the best, you won't be disappointed!!! Highly recommended!
- Darvin .
Friendly and long lasting!
This will be my second time going into Alta spa to get a Brazilian sugar scrub. Awura-Abena is very kind and friendly which I found very helpful when I was nervous about the waxing. I was able to go 2 months without shaving or waxing after my first sugar scrub with her. I'm sure this one will last the same! Great quality service and friendly atmosphere!
- Juliana .
I love how the owner really takes her time to make sure everything's perfect, she is such a sweet lady. We had a great conversation throughout the six hours I was there, it was peaceful and my hair turned out beautifully. This is the only salon in Ithaca that actually states that they do dreadlocks on the website. After looking for over a year, I am so glad that I waited to get my locks done at Alta spa. I would recommend this place to anyone searching for clean cut, even dreadlocks.
- chelsey l
I do not leave reviews, ever, but this was an EXCELLENT hydration facial. My skin was dry and dull from a terrible winter and poor maintenance. After the facial my skin was clear, bright and fresh, plus this was a painless facial (something I wasn't used to)! The owner is friendly and very knowledgable about skin and takes her time with your treatment. I bought a bunch of face products before I left because my skin could feel the difference I plan to keep up my simple daily regimen. Thank you Alta!
- Ruxy .
Above and beyond
Excellent service. The botique is small but beautifully set up. The owner takes one on one time with cilents to fulfill needs and pays close attention to detail. The mani/pedi spa set is a must. Give them a call today to book an appt.
- Shannon .
Locks that get looks
Every time I get my hair done there, everyone notices. Even complete strangers! The unique accessories that I buy there also get a lot of compliments. I've been going there for over 10 years and I always find something new to love about the place. Atla Spa is an Ithaca treasure!
- Jackie .
A must for your Heath and well being
Every visit leaves me feeling beautiful, refreshed and full of joy ... Today I had a anti-aging facial, a toning facial...oh my... My stress headache is gone...my 57 year old face is looking younger and feeling cleaner and softer. I also had a texturizer and hair-cut...oh, this grandmother is fifty and fabulous. I have to get the manicure and pedicure back into my budget again soon...for the head to toe treatment i had before and plan to have again soon. This is the first time my allergies and sensitive skin are not a problem.
- Gwen .
Great Service and friendly atmosphere!!!!
I've been coming to Alta Spa for 7 years and I always feel the same warm welcome from Awura. Her professionalism and her kindness to her clients are very appreciated. At Alta Spa, the services offered are affordable. I would recommend this place to friends and anyone visiting Ithaca.
- J D
Great hair cut
My hair shows every little mistake that a hairdresser makes but each time I have gotten it cut at Alta Spa it has looked wonderful. The time taken and attention to detail is excellent.
- L A
I would highly recommend Alta Spa. I am very pleased with the services I receive there. A very warm and inviting spa with gracious staff!
- Carol M
wonderful experience every time
Alta spa has been my go to spot for the last year and I wouldn't go anywhere else. Awura-Abena, the owner, is so pleasant and easy to talk to. She creates a very comfortable experience. I would highly recommend Alta spa for all your spa needs.
- Aimee .
Had not let anyone cut my hair in 6 years until I found Alta Spa! I was very picky about what I wanted and I was listened to and completely satisfied with the outcome! Now, it is a few years later, and I am still picky and still completely satisfied! Nice to go somewhere that provides satisfaction!
- Debbie .
Unforgettable that's what you are..
I've been going to Alta Spa for more than 5yrs now and it's always the high light of my month. Awura Bena is a delight to be around. She is a very warm person with a personal touch. She's very professional and listens to her clients. It is an experience going there and having a good old chat about anything and nothing in particular. And one thing for sure is, I always walk out of there feeling great and with a smile on my face...cheers, Englishman.
- Peter .
I have been going to Alta Spa for many years for facials, facial toning, and
microdermabrasion. Have never been disappointed! Awura-Abena is never rushed, and takes great pride in her work. She keeps up with the latest techniques and it shows. I have been very pleased with the results!
I highly recommend Alta Spa and Awura-Abena!!
- Carolyn .
Great place for hair!
Awura-Abena has been my hairstylist for many years. She cuts hair with the knowledge and precision of an expert and the sensibilities of a true artist! She's a great listener -- yet even when I can't describe how I want my hair to look, she knows exactly what to do to create a beautiful style that's just right for me.
- Robin .
Best waxing experience ever!
I have to say- I've gotten eyebrow and bikini waxes in a lot of places including: London, New York, Hong Kong, Singapore and this spa in Ithaca is the best waxing experience I've ever had. She did a meticulous job on my eyebrows and I've received tons of compliments since getting them done. The bikini wax was almost painless. As someone with extremely sensitive skin and a very low pain threshold this was really exciting for me. She uses 'sugar' to do the wax (my first time using this method) and it was the best bikini wax experience I've ever had. Alta spa is one of Ithaca's best kept secrets!
- Lindsay .
Alta Spa is A
Awura-Abena offers each customer unparalleled expertise and superb personalized customer service. I know it. I have been receiving that A++ level of treatment for 18 years.
- Estela .
Service with a smile. Completely comfortable and relaxed everytime. Always leave feeling like a new woman!
- Julia .
Full Body Exfoliate and a Pedicure
Just what I needed-- I was wiped out, after this service my batteries were recharged!! I also had a Pedi-- that's really a challenge for me,bottom of feet very sensitive. Thanks so very much for your patience. Also I very much enjoyed the Music.
- Bob .
Very friendly and great service! Relaxing and overall great experience, she really spends her time to make it come out perfect.
- Masud .
Love my new hair!
I had such an amazing experience here and would never consider going anywhere else in Ithaca for a spa treatment or haircut. I would recommend this spa to everyone
- Molly .
The only spa i will go to
I stumbled upon the Alta spa one day 2 years ago and I wont go anywhere else. I have been in for many different treatments such as manicure, pedicure, sugaring, facials, eyelash extensions etc. It is always a very relaxing experiences and the proprietor who is also the person who does all the treatments is extremely knowledgeable in all services. She also takes her time with you to make sure that whatever service you are receiving I is completed with the highest standards and I never feel like im being rushed. I would also recommend seeing the massage therapist here best massage I ever had!!!
- Christine .
Alta Spa is Amazing
I have thick curly hair and this is the only place I've been going for the past 10 years since I was in middle school that I trust. I live in Cortland and I don't mind making the drive, it's well worth it! There's also beauty supplies and jewelry to look at too!
- Victoria .
Wonderful service; very clean wax with great conversation!
- Hadiyah .
Awura-Abena has been amazing with beginning and working through my dreadlock journey. I am Caucasian and have fine hair. Right from the beginning she reassured me she could carry me through and accomplish the kind of dreads I want. She has worked for hours on my hair, always happy, always interesting and most importantly thorough in the job she is doing. She is knowledgeable with various kinds of hair and skincare and prices are very reasonable. I would highly recommend Alta Spa!
- Paige N
Very accommodating when working with my busy schedule. Good atsomphere and friendly service. 5 *****
- Mark M